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Supporting Features
These are the supporting features found on your cPanel. Click on each
items to know what they are and how to use them :

Web
Mail
You can read your online email using NeoMail. This popular webmail
script allows you to read your email, save them, keep an address book,
and perform all of the other basic email functions that you are used
to. The main difference between NeoMail and an offline email
applications, such as Microsoft Outlook Express, is that all of these
functions are performed online, rather than on your own computer, and
offline applications generally provide many more features. NeoMail is
optional. You can still use your favorite offline email applications,
if you prefer. You can even use a combination of NeoMail and another
tool - you can check your e-mail online, perhaps when you're at work,
and download your email to your computer when you get home. You can
automatically configure
Outlook
Express, or manually configure other mail applications.
To read your email online:
- Click on the Web Mail link in the Mail Menu area to
access your default email account, or click on the Add / Remove
accounts link and click on the Read Webmail link next to
the account that you want to read. Note: You can also save
this link as a bookmark, so that you can access it without having to
use cPanel.
- You are now in the NeoMail window for your default email
address. Click on any message link to read the message, and use the
toolbar to reply to the email, or perform any other function. Refer
to the
NeoMail summary if you need more information about using NeoMail.
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Add
/ Remove Accounts
You can set up as many POP (Post Office Protocol) email accounts as
you require, up to your maximum limit. Each one of these is in the
standard email formation of address@yourdomain.com. As with your
default email address, you can access these accounts through NeoMail
or through your own offline email application.
To add an email account:
- Click on the Add / Remove accounts link in the Mail Menu
area.
- Click on the Add Account link.
- Enter the first part of the email address and the password for
the account in Email and Password fields.
- Click on the
button.
- Your new account has been added. Refer to
Configuring
Outlook Express to read email if you want to use Outlook Express
to read email received by the new account.
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Default
Address
Any email that is sent to an unknown account at your domain name, such
as unknown@yourdomain.com, gets automatically rerouted to your default
email account. All web site accounts are automatically assigned a
default email address - user@yourdomain.com - which you can change, if
required.
To set your default email address:
- Click on the Default Address link in the Mail Menu area.
- Click on the Set Default Address link.
- Enter the complete email address of the new default in the field
next to your web site name drop-down list.Note: You can enter
:blackhole: to throw away all incoming mail, or :fail:
to bounce the email back to the sender.
- Click on the
button. Your new default email address has now been set.
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Auto-Responders
Auto-responders are email messages that are sent automatically when an
email arrives for a specific email account. auto-responders are most
commonly used for an "Out of Office" style message to inform your
correspondents that you are not available, without you having to reply
manually. You can have more than one auto-responder on one account.
Note: You can not add HTML code to the email reply - plain text
only.
To add an auto-responder:
- Click on the Auto-Responders link in the Mail Menu area.
- Click on the Add AutoResponder link.
- Enter the address of the account that the auto-responder
responds to in the Email field.
- Enter your name or address in the From field. You do not
have to put anything in this field.
- Enter the subject line of the auto-responder in the Subject
field.
- Enter the auto-responder message in the Body field. You
can not use HTML code in this field - plain text only.
- Click on the
button.
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Block
an Email
You can block an email using spam filters.Spam is the electronic
version of junk mail, and has been around since the Internet was
created. Spam filters are a way of filtering your email to remove
unwanted mail based on a variety of criteria. You can block any sort
of email, not just mail of a commercial nature. Blocked mail is
deleted automatically - it does not even bounce back to the sender.
These filters are quite flexible - some examples are provided after
the instruction on how to add a spam filter below. All filters are
cumulative.
To add a spam filter:
- Click on the Block an E-mail link in the Mail Menu area.
- Click on the Add Filter link.
- Click on the required header field in the first drop-down list.
These are the various fields in any email message.
- Click on the required filter action in the second drop-down
list. This action will act on the text entered in the third field.
- equals - match the text exactly (whole words only).
"Credit" will block "Credit".
- matches regex - matches the text based on regular
expression (regex) rules. Regular expressions are a powerful but
complex area. You do not need to use regular expression filters
for most circumstances. Refer to these two good introductory
tutorials -
Using Regular Expressions and
Learning to Use Regular Expressions - for more information.
- contains - match the specified text in any
circumstance. "porn" will block "porn" and "pornography".
- begins with - match the specified text when it is the
beginning of a word. "porn" will block "porn" and "pornography"
but not "teenporn".
- Enter the filter text in the third field. This text is case
sensitive.
- Click on the
button.
Example:
To block all email from "john@paradise.net", enter: From,
equals, john@paradise.net
To block all email from paradise.net, enter: From, contains,
paradise.net
To block all references to pornography, enter: Any Header,
contains, porn
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Forwarders
Forwards simply allow you to automatically forward email sent to one
account to another account. This is useful when you work at two
separate locations, or have gone on holiday.
To add a forwarder:
- Click on the Forwarders link in the Mail Menu area.
- Click on the Add Forwarder link.
- Enter the first part of the email address that will be forwarded
in the first field in the "Add forwarder" area.
- Enter the full email address that the forwarder will forward
mail to in the second field.
- Click on the
button.
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Lists
cPanel includes a popular mailing list script called Mailman. Mailing
lists are an ideal tool for communication between far flung
participants and can be about anything you want. Mailman allows you to
set up a mailing list with a large number of configurable options,
such as who is on the list, where mailing lists messages are sent, and
whether you include welcoming messages to new subscribers.
To add a mailing list:
- Click on the Lists link in the Mail Menu area.
- Click on the Add List link.
- Enter the name of the mailing list in the List Name
field, the password for the list in the Password field, and
the domain it is for in the Domain drop-down list.
- Click on the
button. The list is created in the /usr/local/cpanel/3rdparty/mailman/lists
folder.
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Spam
Assassin
Spam Assassin is a mail filter installed on a mail server used to
identify spam. It checks for spam using a large number of pre-set
rules that check the header, body, and sender of all email messages
sent to your domain mailbox. For more information about Spam Assassin,
refer to the following links:
To enable Spam Assassin:
- Click on the Spam Assassin link in the Mail Menu area.
- Click on the
button.
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Modify
Mail Exchanger (MX Entry)
cPanel manages your email through its own mail server. However, by
altering your MX (Mail Exchange Record) Entry you can point your email
to another mail server, if this is required.
Note: cPanel will not be able to manage your email if you
change your MX Entry setting.
To alter your MX Entry setting:
- Click on the Modify Mail Exchanger (MX Entry) link in the
Mail Menu area.
- Click on the Change a MX Entry link.
- Enter the domain name of the new MX Entry in the available
field.
Note: You can only change the entry to a domain name
(e.g. yourdomain.com), not an IP (Internet Protocol) address.
- Click on the
button.
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